PRIVACY POLICY
Last updated June 11, 2025

This Privacy Notice for © Sunlight Neighborhood 2023 (“we,” “us,” or “our”), describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:

Visit our website at https://www.sunlightneighborhood.com/ or any website of ours that links to this Privacy Notice
Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at macgraypetty@steamboatrp.com.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information?
Some of the information may be considered “special” or “sensitive” in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.

Do we collect any information from third parties?
We do not collect any information from third parties.

How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third parties.

How do we keep your information safe?
We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights?
The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you:

Register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

names
phone numbers
email addresses
mailing addresses
sensitive information
other similar information

Sensitive Information.
We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected
In Short: Some information – such as your Internet Protocol (IP) address and/or browser and device characteristics – is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

The information we collect includes:

Log and Usage Data
Device Data
Location Data

Google APIs
Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short:
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To respond to user inquiries/offer support to users
To send administrative information
To fulfill and manage your orders
To post testimonials
To request feedback
To protect our Services
To enforce our terms, conditions, and policies
To respond to legal requests and prevent harm
To deliver and facilitate delivery of services to the user
To manage user accounts
To send you marketing and promotional communications
To deliver targeted advertising to you

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short:
We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law, like with your consent, to comply with laws, to provide you with services, to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK, this section applies to you:
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. These legal bases include:

Consent
Performance of a Contract
Legal Obligations
Vital Interests
Legitimate Interests

If you are located in Canada, this section applies to you:
We may process your information if you have given us specific permission or implied consent in certain situations. You can withdraw your consent at any time.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short:
We may share information in specific situations described in this section and/or with the following third parties.

Vendors, Consultants, and Other Third-Party Service Providers
We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Affiliates
We may share your information with our affiliates.

Business Partners
We may share your information with our business partners to offer you certain products, services, or promotions.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short:
We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

Google Analytics
We may share your information with Google Analytics to track and analyze the use of the Services. Google may also use the data collected to contextualize and personalize the ads of its own advertising network. You can opt out of having your activity available to Google Analytics by installing the Google Analytics opt-out browser add-on. Learn more at: https://tools.google.com/dlpage/gaoptout.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short:
We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short:
We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

8. DO WE COLLECT INFORMATION FROM MINORS?

In Short:
We do not knowingly collect data from or market to children under 18 years of age (or the equivalent age as specified by law in your jurisdiction).

We do not knowingly collect, solicit data from, or market to children under 18 years of age (or the equivalent age as specified by law in your jurisdiction), nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 (or the equivalent age as specified by law in your jurisdiction or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services). If we learn that personal information from users less than 18 years of age (or the equivalent age as specified by law in your jurisdiction) has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

If you become aware of any data we may have collected from children under 18 or the equivalent age as specified by law in your jurisdiction, please contact us at: macgraypetty@steamboatrp.com

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short:
Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

In some regions (like the EEA, UK, Switzerland, and Canada), you may have certain rights under applicable data protection laws. These may include the right to:

Request access and obtain a copy of your personal information
Request rectification or erasure
Restrict the processing of your personal information
Data portability
Not be subject to automated decision-making

In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent:
If we are relying on your consent to process your personal information (express or implied), you have the right to withdraw your consent at any time. Contact us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"

Please note: withdrawal of consent will not affect processing conducted prior to withdrawal and, when legally allowed, will not affect processing based on lawful grounds other than consent.

Opting out of marketing and promotional communications:
You can unsubscribe from marketing and promotional emails at any time by clicking the unsubscribe link or by contacting us using the details provided in "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?".
However, we may still communicate with you for non-marketing purposes like service-related updates or legal notices.

Cookies and similar technologies:
Most web browsers accept cookies by default. You can choose to reject cookies via your browser settings, though this may impact certain features or services.

If you have questions or comments about your privacy rights, you may email us at: macgraypetty@steamboatrp.com

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and mobile devices include a Do-Not-Track (DNT) feature or setting. Currently, no uniform technology standard for recognizing and implementing DNT signals has been finalized, so we do not respond to DNT signals or similar mechanisms.

California law requires us to let you know how we respond to DNT signals. Because no standard exists, we do not currently respond to them.

11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short:
If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you have specific rights under applicable law.

These rights may include:

The right to access and review personal information
The right to correct inaccuracies
The right to delete personal information
The right to opt out of data processing for targeted advertising or profiling
The right to appeal decisions

More information is typically provided in the section "WHAT INFORMATION DO WE COLLECT" and "HOW DO WE PROCESS YOUR INFORMATION"

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.

We will use and retain the collected personal information as needed to provide the Services or for:

Category A: As long as the user has an account with us.
Category B: As long as the user has an account with us.
Category C: As long as the user has an account with us.
Category G: As long as the user has an account with us.

Sources of Personal Information

Learn more about the sources of personal information we collect in “WHAT INFORMATION DO WE COLLECT”.

How We Use and Share Personal Information

Learn more about how we use your personal information in the section, “HOW DO WE PROCESS YOUR INFORMATION?”

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information in the section “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?”

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.

We have not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

Your Rights

You have rights under certain data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

Right to know: You have the right to know what personal data we collect, use, disclose, and sell.
Right to access: You have the right to request access to the personal data we collect about you.
Right to correct: You have the right to request correction of inaccurate personal data.
Right to delete: You have the right to request deletion of your personal data.
Right to non-discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.
Right to opt-out: You have the right to opt-out of the selling or sharing of your personal data, including for targeted advertising or profiling in furtherance of decisions that produce legal or similarly significant effects (if applicable).
Right to limit use and disclosure of sensitive personal data: You have the right to request to limit the use or disclosure of sensitive personal data (if applicable).
Right to data portability: You have the right to request a copy of your personal data in a portable format (if applicable).
Right to object: You have the right to object to the processing of your personal data in certain situations (if applicable).
Right to restrict processing: You have the right to request we restrict the processing of your personal data in certain situations (if applicable).
Right to opt in: If you are under the age of 16, we must obtain opt-in consent from you (or your guardian) to sell or share your personal data. If you are between 13 and 16 years of age, you must authorize such processing yourself. If you are under 13 years of age, then your parent or guardian must authorize such processing.
Right to not be subject to automated decision-making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects (if applicable).
Right to appeal: If we decline to take action regarding your request, you have the right to appeal our decision.

How to Exercise Your Rights

To exercise these rights, you can contact us by submitting a data subject access request, by emailing us at: macgraypetty@steamboatrp.com, by visiting https://www.sunlightneighborhood.com/contact, or by referring to the contact details at the bottom of this document.

We will honor your opt-out preferences if you enable the Global Privacy Control (GPC) signal on your browser.

We may verify your identity by asking you to provide information related to your recent interactions with us. If you submit a request on behalf of another person, we may ask you to provide evidence that you have been authorized to act on behalf of that individual.

Request Verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

If you submit the request through an authorized agent, we may require proof that you have provided the authorized agent with power of attorney or that the agent otherwise has valid written authority to submit requests on your behalf.

Appeals

If you are not satisfied with our response to your request, you may appeal our decision by emailing us at macgraypetty@steamboatrp.com. If you are in the EEA or UK, you have the right to complain to your local data protection authority.

California “Shine The Light” Law

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will ensure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

12. DO WE MAKE UPDATES TO THIS NOTICE?

In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date at the top of this Privacy Notice. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at macgraypetty@steamboatrp.com or contact us by post at:

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country of residence, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please email us at macgraypetty@steamboatrp.com.